Daniel Harrow 
Facilities Acronyms Directory: 15 Essential Terms Every Facility Professional Should Know
Walk into almost any facilities meeting, and it will not take long before the acronyms start flying—FM, CRE,…
Operational Efficiency Scoring Models: A Practical Guide to Better Performance
Building operational efficiency scoring models is easy to talk about, yet operational performance itself is surprisingly hard to…
Maintenance Backlog Management: 13 Ways to Improve Performance and Keep Work Under Control
Maintenance teams rarely struggle because they have nothing to do; instead, mastering maintenance backlog management is the real…
Energy Performance Benchmarking: 12 Practical Ways to Turn Building Data Into Better Decisions
Energy performance benchmarking makes it possible to understand whether your monthly utility expenses are actually reasonable or unnecessarily…
Reliability Indices: 11 Metrics That Help Improve Performance and Reduce Downtime
Tracking reliability indices is essential because operational performance problems rarely begin with a dramatic failure. Instead, they almost…
Facilities Benchmarking: 10 Ways to Improve Building Performance
Facilities benchmarking is essential for effective building management—running a facility well goes far beyond simply keeping the lights…
Leading vs. Lagging Indicators: 9 Ways to Measure Performance Better
Understanding leading vs lagging indicators is essential for every leadership team that wants to optimize business performance before…
Cost-of-Failure Analysis: A Practical Guide to Better Operational Decisions
When evaluating risk, performing a cost-of-failure analysis allows finance leaders and managers to look beyond simple upfront prices…
Service Level Agreements Explained: A Practical Guide for Better IT and Cloud Contracts
With service level agreements explained clearly from the start, businesses can avoid costly surprises when signing IT and…
Capital Allocation Strategies: A Practical Framework for Better Business Decisions
Implementing effective capital allocation strategies is an essential operational discipline because corporate capital is always limited. Even a…